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WebsiteTravel & Tourism · 2024

TravelTrek

Travel booking website and companion app for curated holiday packages and flights.

TravelTrek Website screens
+180%Online bookings
60%Less manual work
2.1sFaster pages
The challenge

A travel agency relied on phone calls and WhatsApp for every single booking.

Our solution

A booking website with package builder, live availability, secure payments and a mobile itinerary app.

How we built it

The agency's best packages only existed in someone's head, so we modelled a trip as editable components — flights, stay, transfers, sightseeing — and let the customer change them with the price updating live. Availability comes from the operator rates the agency already uses instead of a manual upload, which keeps the site honest during season changes. Confirmed bookings write an itinerary into the mobile app so documents work offline on the ground.

What we delivered
  • Package builder with live pricing
  • Operator availability sync
  • Secure Stripe card payments
  • Offline itinerary mobile app
The outcome

Bookings grew because travellers could self-serve the modification step that used to require a phone call, and the agency started selling outside business hours without missing enquiries. Staff time moved from taking payments to the trips that genuinely need a consultant. Offline itinerary access also removed the pre-departure voucher chase.